The Problem: An organization reached out with a need for better training on travel safety as they often sent staff overseas for work. Their current training was ineffective, leading to information retention issues, staff complacency, and potential safety risks.

Our Solution: After consulting with stakeholders and gathering information on the learners, we created an engaging escape room-style eLearning course that utilized gamification, character-driven storytelling, clues and hidden resources to find, and interactive puzzles, challenges, and quizzes that would assess and reinforce key safety concepts.

View the escape room sample in action.

The Problem: A fintech company launched a phased rollout of a new phone app and required rapid customer service training for their staff without service disruption to customers.

Our Solution: We partnered with the company to design a blended learning program that included instructor-led sessions, eLearnings, simulations, videos, and customer guides. We worked in two-week sprint cycles timed with the rollout of each new feature of the app. The training program was customized to the specific regulations within the fintech industry and resulted in improved employee performance, positive customer feedback, and a successfully launched app.

The Problem: An international development agency aimed to improve staff capacity to design health programs that address climate change impacts.

Our Solution: We worked with the agency to create a multi-episode podcast based on interviews with climate change and global health experts around the world. This podcast series provided the agency’s staff with a convenient way to access insights on the climate-health nexus and hear directly from experts in the field. We also developed an eLearning version, incorporating written key takeaways from each episode and interactive exercises for increased learning.

Check out the podcast.

The Problem: A retail company needed help improving their sales training program for new hires.

Our Solution: We developed a series of microlearning videos that covered essential sales skills and techniques in short, easily digestible segments. The videos included engaging animations, real-world scenarios, and interactive quizzes. The program resulted in increased sales performance and a more confident sales team.